We have updated this Privacy page and our data control policies in accordance with the requirements of GDPR. Here are some of the changes:
- Improved Detail – We’re providing more details about the information we collect, how we use that information as well as the control you have over your information.
Crystal Dive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Crystal Dive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 25 2018.
What we collect
We may collect the following information: Name and job title with contact information including email address. Demographic information such as: postcode, preferences and interests. Other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: We also share the necessary information with our certifying agency PADI so that you can be certified.
It is important to know that you cannot be certified as a scuba diver if we are unable to share your information with our certifying agency.
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting using the email address that you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
This website uses Google web analytics service. Google may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website.
Google does not collect personally identifiable information that you do not voluntarily enter in this website. Google does not track your browsing habits across web sites that do not use Google services.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
Crystal Dive Koh Tao
7/1 Moo 2, Mae Haad
Koh Tao, Surat Thani 84360
Thailand Tel/Fax: +66 77 456 106
If you believe that any information we are holding on you is incorrect, or you require access to this information, please write to us, enter your email below or email us as soon as possible at the above address. You have control of the information we store on you.
We will promptly correct any information found to be incorrect.